Privacy Policy

PRIVACY POLICY

INFORMATION ON THE PROCESSING OF PERSONAL DATA pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR)

PRIVACY POLICY

Dear user,
we would like to inform you that CICALESE 1898 S.R.L. collects and processes your data for the following purposes:

1. allow and manage your registration on this website;

2. manage and execute your orders;

3. respond to your requests for information sent to us through the appropriate channels of the site;

4. with your consent, analyse your consumption choices (that is, the object of the purchases and the amounts spent) to adapt as much as possible the commercial offer to your profile and your needs

5. with your consent, inform you of purchase opportunities and promotions or services provided by CICALESE 1898 SRL, as well as purchase opportunities and promotions of products and services provided by companies Partners of Cicalese 1898 Srl, to which, however, your data will NOT be communicated/ sold, with direct marketing activities by telephone or by sending commercial information by paper mail, e-mail or SMS; inform you via e-mail of the circumstance that the products inserted by you in the cart, but not yet purchased, are still available, allowing you to complete the purchase quickly and safely; submit it to market research, also by telephone.

1. CONTROLLER AND CONTROLLERS

The Data Controller is CICALESE 1898 S.r.l. with registered office in Via San Clemente n. 106, Nocera Superiore (SA) - P.I. 04926680655 - Number REA Salerno Chamber of Commerce 405194. As part of its activities and for the above-mentioned purposes, Cicalese 1898 may avail itself of services provided by third parties acting on behalf of Cicalese 1898 and in accordance with its instructions as Data Processors. These are subjects that provide CICALESE 1898 S.r.l. with computer or instrumental services (e.g. technical management and maintenance of the CRM, computer services for the operation of the site, etc.). The complete list is available by writing to "CICALESE 1898 S.r.l. - Via San Clemente, 106 - 84015 Nocera Superiore (SA)" or at the email address info@cicalesegioielli.com or by calling 081931084. In any case, the processing takes place in such a way as to ensure the security and confidentiality of the data, by adopting the measures provided for in Article 32 of the Regulation in order to preserve the integrity of the data processed and prevent access to them by unauthorized persons.

2. TYPE OF DATA PROCESSED
The data collected and processed by the Data Controller are personal data of the Subscribers, ie information through which a person can be identified as a natural person (by way of example: name, surname, date of birth, residence, domicile, e-mail address, telephone number, etc.) and may include, with prior consent, other information such as, for example, shopping habits. Sensitive or judicial data of the user shall not be processed by Cicalese 1898.

 


3. SCOPE OF DATA COMMUNICATION
The personal data provided by the user, for the purposes described, may be brought to the attention of or communicated to the following subjects:
 - employees and/or collaborators of Cicalese 1898 for the carrying out of administrative, accounting and computer and logistic support activities, acting respectively as managers and persons in charge of the processing;
- to the company which, if necessary, will send, on behalf of Cicalese 1898, promotional communications and newsletters sent on behalf of Cicalese 1898;
- persons managing online payment transactions;
- to all those public and/or private entities, natural and/or legal persons (legal, administrative and tax consultancy firms),, if the communication is necessary or functional to the proper fulfilment of the contractual obligations assumed in relation to the services provided through the Site, as well as obligations arising from the law;
- forwarders and persons in charge of the delivery and/or collection of the products purchased;
- to all persons (including public authorities) who have access to the data by virtue of regulatory or administrative measures.
 All personal data provided by the user in relation to the registration to the Site and/ or purchase through the Site are not subject to dissemination. The updated list of data processors and data processors can be consulted at the headquarters of the data controller.

4. CREDIT CARD DETAILS
To make a payment on the Site by credit card, the user must enter the confidential credit card data (card number, holder, expiry date, security codes). These data will be acquired by the payment service provider who will act as an independent data controller, without passing through the server of Cicalese 1898, which, therefore, will not treat in any way such data. The user who has registered on the Site may request, through the Site, the storage of such data but the data will be saved directly by the payment service provider and will not be acquired by Cicalese 1898 Srl.
 
 

5. NATURE OF THE CONTRIBUTION
NECESSARY PROVISION. The provision of data, (including the completion of the e-mail field) with regard to purposes 1), 2), 3), 4) and 5) is functional to the provision by Cicalese 1898 of the relevant services and is necessary to manage and execute your orders. With regard to points 1), 2), 3), 4) and 5) the conferral, therefore, is necessary to allow the finalisation of online orders and also to respond to your requests. Failure to release the same results in the inability to confirm the purchase order and receive the ordered items.
In any case, the user may revoke any consent given for the purposes described: (I) by contacting Cicalese 1898 at the addresses indicated in art. 1; (II) clicking on the link provided,  present in each promotional communication and newsletter sent by email by Cicalese 1898; (III) access your personal page on the Site.
 
6. PROCEDURES AND DURATION OF TREATMENT
The data of the user will be kept only for the time necessary to ensure the correct performance of the services offered. The data will be processed in full compliance with the principles of confidentiality, correctness, necessity, relevance, lawfulness and transparency imposed by the Regulation for the time necessary to achieve the purposes for which the data were collected and, in any case, no later than the period of time allowed by law and the requirements of the Guarantor for the Protection of Personal Data.

7. IP ADDRESSES AND LOG FILES
Cicalese 1898 will keep, within the terms of the law, log files and IP addresses used when making an online purchase, in order to prevent and ascertain any fraud in online transactions.

8. RIGHTS OF DATA SUBJECTS
Pursuant to Art. 13 of the GDPR, Cicalese 1898 informs you that you have the right to:
 - ask Cicalese 1898 for access to and rectification or erasure of personal data or restriction of the processing of personal data concerning you or to object to their processing, in addition to the right to data portability;
- withdraw consent at any time without prejudice to the lawfulness of the processing based on the consent given before the withdrawal;
- lodge a complaint with a supervisory authority (e.g., the Data Protection Supervisor).
 The above rights may be exercised with a request addressed without formality to Cicalese 1898 S.r.l. to the contacts indicated in art. 1 above.
In particular, Cicalese 1898 informs you that the right to portability implies that you have the right to receive in a structured format, of common use and machine-readable personal data concerning you provided to Cicalese 1898 and has the right to transmit such data to another data controller without hindrance by Cicalese 1898.
The above rights may be exercised with request to the data controller, at the addresses listed in art. 1.

COOKIE POLICY
WHAT IS A COOKIE?
Cookies are small files that are saved on your device and that store specific settings and data for exchange with our system through your browser. There are two types of cookies: session cookies, which are deleted as soon as you close your browser and temporary/permanent cookies, which are stored on your device for a long or permanent period. This rescue allows us to create our websites and offers according to your needs and facilitates your use of the site. Some data, for example, is saved in order not to have to repeat it every time.
 
WHY DOES CICALESEGIOIELI USE COOKIES?
Cicalese 1898 Srl uses cookies in order to provide its customers a shopping experience shaped as much as possible around its tastes and preferences. Through cookies Cicalese 1898 Srl ensures that every visit to the site you do not have to receive or enter the same information. Cookies are also used to optimize the performance of the website: they make it easier both the final purchase process and the quick search of specific elements and products within the site. In order to protect your personal data from possible losses and from any form of unlawful processing, Cicalese 1898 Srl has taken appropriate technical and organizational measures.

WHICH COOKIES ARE INSERTED?
Most of the cookies we use when you close your browser (end of session) are automatically deleted from your hard drive (therefore they are called session cookies). Session cookies offer you, for example, the "shopping cart" function even if you browse through several pages. We also use cookies that remain on your hard drive. When you return to our page, the system will automatically recognize that you have already visited us and stores your favorite data and settings. These temporary or even definitive cookies (duration from 1 month to 10 years) are saved on your hard drive and deleted after a predetermined period. These cookies are mainly used to make our offer easier for the user, more efficient and safer. Thanks to these files it is for example possible to view on the page information that best suits your interests. The only objective of these cookies is to adapt our offer to your needs as a customer and to make your browsing as comfortable as possible.

WHAT DATA ARE STORED IN COOKIES?
The cookies used by Cicalese 1898 Srl do not contain any personal data. Therefore, the cookies we use are not attributable to a specific person and therefore not traceable to you. At the time of activation of cookies is assigned an identification number. At no time will it be possible to trace your personal data back to the identification number and at no time will you attempt to do so. Your name, IP address and similar data that may be linked to your person will never be used. On the basis of cookies technology we only receive information in the form of a pseudonym, for example about which pages of our online shop are most visited, which products are most viewed, etc.
 
ARE THERE ALSO THIRD-PARTY COOKIES?
Cicalese 1898 Srl uses some partners to offer better services on the site and advertising partners that help make the internet offer more interesting. Therefore, when you visit our website, cookies from associated companies will also be stored on your hard drive. In this case, these are temporary/permanent cookies that will be automatically deleted at the end of the fixed period. These temporary or even permanent cookies (the duration goes from 14 days to 10 years) are saved on your hard drive and automatically deleted when the default period expires. Even cookies of member companies do not contain personal data. Through a user ID, only data are collected in the form of a pseudonym. It is, for example, data about which products you have viewed, if you have purchased something, what products you have searched etc... During this process, some of our advertising partners also collect information about which pages you have already visited or which products you have been interested in, so that you can see the advertising that best suits your interests. These pseudonymous data will not be linked to your personal data at any time. They are only meant to help our advertising partners compare you with advertisements that you might actually be interested in.

Google Analytics
WEBSITE: https://www.google.com/analytics/

PRIVACY POLICY: https://www.google.com/intl/it/policies/
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Google Tag Manager

WEBSITE: https://www.google.com/intl/it/tagmanager/
PRIVACY POLICY: https://www.google.com/intl/it/policies/
Google Tag Manager is a service of Google Inc.
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Facebook

WEBSITE: https://www.facebook.com/
PRIVACY POLICY: https://www.facebook.com/about/privacy/
We use plugins and widgets from the Facebook social network
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Mailchimp
​WEBSITE: https://www.mailchimp.com/
PRIVACY POLICY: https://mailchimp.com/legal/privacy/
Mailchimp is an address and email management service provided by Mailchimp Inc.
Personal data collected: Email.
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HOW CAN I AVOID SAVING COOKIES?
In your browser, you can set to accept the saving of cookies only on request. If you intend to accept the cookies of Cicalese 1898 Srl, but not the cookies of our service companies and our partners, in your browser you can select the setting "block third-party cookies". Normally in the menu of your web browser, in the support section, you can see how to reject new cookies and disable existing cookies. In the case of shared computers set in such a way as to accept cookies and flash cookies, we advise you to always disconnect completely after use.